MEN’S ICE HOCKEY FAQS
MEN’S ICE HOCKEY WILL-CALL
What is will-call?
Will call is a location where one may pick up tickets purchased without sufficient time to mail or if an individual prefers to pick up their order. Will call orders may be picked up at the Jerome Schottenstein Center prior to the day of the event or starting 1 to 1 ½ hours prior to the start of the event.
In order to pick up your will call tickets, you will be required to present:
| • | Your valid state or government issued photo ID, driver’s license or passport. A valid ID must be duly issued by a government agency and include a photo and a signature |
| • | The credit card you used to purchase the tickets if necessary |
The Ohio State Ticket Office will not release tickets if the name on the ID and credit card does not match the name used to purchase the tickets, or if the photo on the ID does not appear to be the photo of the person retrieving the tickets. The original ticket holder may designate another individual to pick up their tickets by contacting us in writing prior to event day. Requests must be approved by the Ohio State Ticket Office. Students are required to pick up their own athletic tickets and must present their Buck ID at time of pick up.
Effective September 2008: The Ohio State Ticket Office will no longer accept outside will call. Outside will call is anything “dropped off” by an individual at the Ohio State Ticket Office windows for another individual to pick up.
Men’s Ice Hockey game day will call locations and availability:
Will call located in the southeast corner of the Schottenstein Center and is open M-F 8am-5pm and starting 1 hour before face-off on home game days:
| • | Regular public ticket orders |
Will call located in the northwest corner of the Schottenstein Center 1 hour prior to face-off remaining open until the 2nd intermission:
| • | Ohio State players’ guests |
| • | Visiting team players’/coaches’ guests |
| • | Hockey and non-hockey recruits |
MEN’S ICE HOCKEY AWAY GAMES
The away game allotments that we receive are usually minimal. We do not typically have an away game sale for our alumni or general public. We encourage you to contact the host school for any availability they may have.
MEN’S ICE HOCKEY DUPLICATE TICKET POLICY
– Duplicate tickets may be requested due to the following situations which include but are not limited to: tickets not received in the mail from the Ohio State Ticket Office, tickets which are lost, stolen, washed, destroyed or lost via 3rd party mailing.
– Duplicates may only be requested by the original account holder in person or IN WRITING via e-mail to athletic.tix@osu.edu or by fax to (614)688-3032. When making the request, the original account holder may give one alternate pick up name if necessary.
– Requests will be accepted starting 4 days prior to the athletic event. Duplicate requests could take up to 48 hours to be filled, but a specific pick up time will be given upon the receipt of the duplicate request.
– Duplicate tickets are never mailed. Hockey home game duplicates may be picked up at the Ohio State Ticket Office in the southeast corner of the Schottenstein Center.
– Once the duplicate request is submitted, the bar code on the original ticket will be voided. Once a duplicate request is submitted, the request cannot be revoked at a later time, even if the originals are located.
– Duplicate tickets cannot be duplicated again.
OTHER MEN’S ICE HOCKEY FAQs
How can I purchase single game tickets?
Subject to availability, single game tickets may be purchased by phone by calling Ticketmaster at (614) 431-3600, online at www.ohiostatebuckeyes.com, in person at any Ticketmaster outlet or at the Ohio State University ticket office in the Jerome Schottenstein Center. Prices will vary based on seating location. Per Big Ten policy, every person entering must have a ticket including infants. 100 and 200 level seating will be sold first. Once the 100 and 200 levels are sold out, tickets will be made available for purchase in the 300 level on a general admission basis.
Is there a discount if I bring a group to a game?
A discounted rate is available to groups of 10 or more people if purchased in advance, the discount is not available at the door the day of the event. To order group tickets contact Mike Johnson at (614) 247-1984. Per Big Ten policy, every person entering must have a ticket including infants.
What time should I arrive?
The OSU Ticket Office will be open 1 hour before game time for will-call and tickets sales. The doors to the main concourse will open 1 hour before game time.
Where do I park?
Free Public parking can be found at Bill Davis Stadium and the Jack Nicklaus museum, directly behind the Schottenstein Center. View a Men’s Ice Hockey Parking map
Where do the permanent seats begin?
In the 100 (entry) level of the arena, permanent seating begins in row L on the sides and row M on the ends/corners. Seats in the lower rows are temporary padded folding chairs.
Which row is above the glass?
Row R in the Entry Level (100s) is the first row of seating above the glass. Protective netting is in place on the corners and behind the goals.
How are the seats numbered?
When seated in a section, seat 1 is always on the right.
What side is the team bench on?
The home bench is located in front of section 105 and the visiting bench is in front of 106. Penalty box faces corresponding team bench.
How do I exchange my current tickets for accessible seating?
Season ticket holders and single game purchasers should request accessible seating by indicating your specific seating needs when submitting your ticket application online. Be sure to indicate whether you need seats that do not require climbing many steps or if you require wheelchair accessible seating. If you are in possession of tickets that are not accessible, please bring them to the Guest Services at the Schottenstein Center starting 1 hour prior to game-time on game day. Guest Services is located outside of section 121 on the main concourse at the Schottenstein Center. All seating is limited; accessible seating is made available on a first come first serve basis and we make every attempt to relocate guests to accessible seating in comparable locations to their original tickets.
Wheelchair accessible rows are as follows:
100 level (entry level)-Row S in sections 101, 105-106, 111, 117-121, 124-131, & 134
300 level (terrace level) — Row B in 304, 307, 314, 321, 324, & 331
Note: There are no wheelchair accessible seats in the 200 (Huntington Club) level of the arena.
At what age are you required to have a ticket?
The Ohio State University follows the Big Ten policy of requiring a ticket for everyone, regardless of age, including infants for Football, Men’s and Women’s Basketball and Men’s Ice Hockey. For all other regular season OSU athletic events age 6 and under are free.
Purchasing a ticket from someone outside of the Ohio State Ticket Office
Only tickets purchased directly from the Ohio State Ticket Office can be authenticated at the gate upon entry. We cannot guarantee that any tickets purchased from a third party source are valid or that they will allow you entry into the stadium.
If I cannot attend an event, is my ticket refundable?
Unfortunately, all tickets purchased thru the OSU Ticket Office are non-refundable and non-exchangeable.
